Delivery and Return Policy

Philippinessextoy brings on its delivery and return policies. If anyone is willing to buy from our store, he/she needs to know our policy to avoid complications later. Our return and delivery policy will let you know how we offer our services throughout Philippines. People who want to buy or return a product must keep the important points in regarding to our delivery and return policy.

Philippinessextoy offers services all over Philippines and other parts of Asia. One can make his/her payment here internationally through schemes like Debit/Credit cards and more.

A minimum of 5 to 7 business days is the time span for our products to get delivered at one’s doorstep. However, it may vary due to duties or customs. No matter which item you order, it would be packed in standard boxes with no details on it except the customer’s contact information.

 

Report us within 48 hours for a wrong product

One who receives an inappropriate product must report within 48 hours without fail. In case he/she fails, no request will be taken for returning the order.

 

Products to be replaced and not refunded

In case one receives a wrong product, he/she can forward a request for product return. Accordingly, the product will be replaced. But no money will be refunded.

 

Damage by the user not to be considered

If there is no damage to the order we deliver, we would not accept any request for returning the product. Therefore, no one will be answerable from Philippinessextoy.

 

Stay Updated with your Shipment Details

For any order, call us on +63 9955432920 or send us email at sales@philippinessextoy.com.

Besides, you can always update your area pin code, new mobile number, order number and even payment details. After confirming your payment receipt along with postal address, the order will be processed.

All our orders are delivered through courier and we work with reputed courier service providers to deliver orders on time. With the help of SMS, we keep all our customers updated. The SMS will comprise the shipment information and tracking number.